English
FAQ
Shipping Information
WHAT SHIPPING METHODS ARE AVAILABLE?
We ship Nationwide through USPS, using either Ground Shipping or Priority Mail shipping depending on the weight of the product.
Anything over .6 pounds is shipped using Priority shipping.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Most orders arrive within 4 days after placing order.
Payment Information
WHAT PAYMENT METHODS ARE ACCEPTED?
We use PayPal to process our credit card orders. A PayPal account is NOT required to order from us. All you need is your credit card (Visa, MasterCard, American Express, Discover) and nothing more. You don't even need to register an account with us -- just click on the orange PayPal button below for Express Checkout. Alternatively, you can place your order by phone with us at (866) 723-0542.
IS BUYING ON-LINE SAFE?
Yes. As we use secure third party payment processors like PayPal to process credit card and debit card orders, we do not have any access to your credit card information at all. When you make a purchase at this store, you are transferred to the secure servers of our payment processors. No credit card information is ever stored in our site database.
Orders and Returns
HOW DO I PLACE AN ORDER?
Online or by phone at (866) 723-0542.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No. However, having an account with us will help you keep track of previous orders and wishlist items.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
Contact us by email at info@cedargroveherbs, by phone at (866) 723-0542 or by fax at (866) 707-7773.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Email us at sales@cedargroveherbs.com.
HOW DO I TRACK MY ORDER?
Once order is shipped a USPS tracking number will be emailed to you.